Frequently Asked Questions
Everything you need to know about bringing Folk Interiors into your home.
What are your standard shipping times and costs?
We offer standard shipping within 3-5 business days for most items. Shipping costs are calculated at checkout based on the size and weight of your order, with free shipping available on orders over $150.
What is your return policy for home decor and furniture?
We want you to love your space. If you are not satisfied, you can return most items in their original packaging within 30 days of delivery for a full refund, excluding shipping costs.
Do you offer international shipping?
Currently, Folk Interiors ships to the United States, Canada, and select European countries. Please check our shipping page for a full list of available regions and associated customs fees.
Are your products sustainably sourced?
Yes, we prioritize working with artisans and manufacturers who use sustainable materials and ethical labor practices. You can find specific material details on each individual product page.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched from our warehouse, you will receive an email confirmation containing a tracking link to monitor your delivery progress in real-time.
What should I do if my item arrives damaged?
We take great care in packaging, but accidents can happen. Please contact our support team within 48 hours of delivery with photos of the damage, and we will arrange a replacement or refund immediately.